General terms of use

General terms of use

Prices for items in the online point of sale are expressed in euros and Croatian kuna -HKN with VAT included. At the prominent price, a delivery of 4.65eur/ 35.00 kn for the area of the city of Rijeka and 9.29eur / 70.00kn for deliveries to other places of Croatia is added.

In items from mixed flowers, they can reach a deviation in the type of flowers due to their seasonal character or your desire, but the price paid will be satisfied with an adequate amount of other types of flowers.

Reklamacije

If you are not satisfied with our service, ie with the quality of our products, you have the right to object at the point of sale in accordance with Art.10. Consumer Protection Act (OG 41/14)

You can submit an objection to the services performed according to your online orders:

By e-mail: asterion@asterion-violette.com 

By post: Asterion doo Laginjina ulica 20 51000 Rijeka

In case of impossibility of a peaceful solution to the problem, the Court in Rijeka is competent.

Statement on the protection and collection of personal data and their use

Asterion-Violette undertakes to provide protection to customers’ personal data, in a way that collects only the necessary ones, basic customer / customer data necessary to meet our obligations; informs customers about how to use the collected data, regularly gives customers the option to choose to use their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns.

All user data is strictly stored and is only available to employees who need this data to perform the work. All Asterion-Violette employees and business partners are responsible for adhering to the privacy principle.

Statement on the protection of the transfer of personal data

The entry and transfer of personal data and credit card number data is protected by the highest security standards provided by the WSpay™ system for online credit card authorization in accordance with the requirements of card and card brands and PCI DSS standards. Credit card authorization and billing is done using the WSpay® system to authorize and charge real-time cards.

WSPay enables secure data transfer between your browser and the carder by using the TLS protocol as the current highest degree of data transfer encryption.

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